Terms & Conditions

Terms & Conditions
Acceptance of the Terms

By accessing or using Velvet Bingo, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must refrain from using the platform.

Eligibility Requirements

You must meet the following eligibility requirements to use our services:

1. Minimum Age Requirements: You must be at least 18 years old to access and use the platform.
2. Geographic Restrictions: Velvet Bingo operates in specific jurisdictions. It is your responsibility to ensure you are allowed to use our services in your geographic location.

Account Registration Rules

To create an account, you must provide:

• Accurate personal information.
• A valid email address.
• A secure password.

Each user can only hold one account. Accounts are non-transferable.

Identity Verification and KYC

As part of our commitment to responsible gambling and anti-money laundering initiatives, you may be required to complete identity verification (KYC) prior to any withdrawals. Documentation may include:

• Proof of identity (e.g., passport, ID card).
• Proof of address (e.g., utility bill, bank statement).

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your account information. Please update any changes immediately to avoid issues with account access or verification requests.

Account Security Responsibilities

It is your responsibility to maintain the confidentiality of your login credentials. You must not share your account information with anyone. Notify us immediately if you suspect any unauthorized use of your account.

Restricted Behaviour and Prohibited Activities

Prohibited activities include, but are not limited to:

• Cheating or collusion.
• Multi-accounting or creating accounts to manipulate bonuses.
• Tampering with the platform’s operations.

Bonus and Promotion Rules

Bonuses and promotions are subject to specific terms that will be outlined at the time of offer. Key aspects include:

• Wagering requirements.
• Expiration dates.
• Game restrictions.

Wagering and Gameplay Conditions

Wagering requirements must be met before any bonus funds can be withdrawn. The specific terms will be provided with each bonus offer.

Verification Before Withdrawals

All withdrawals are subject to verification. Funds will only be released after successful verification of your identity and account status.

Responsible Gambling Expectations

We promote responsible gambling practices. You can set limits on your deposits and gameplay. If you feel you may have a gambling problem, we encourage you to seek help.

Self-Exclusion and Account Restrictions

You can request self-exclusion from the platform for a designated period. While your account is self-excluded, you will not be able to access or reactivate it.

Game Fairness and RNG Systems

All games on the platform are subject to rigorous fairness checks and are operated on Random Number Generator (RNG) systems. These systems ensure that all outcomes are random and fair.

Technical Interruptions or Voided Gameplay

Technical issues may arise at times. Should a game be interrupted, all bets placed will be resolved in accordance with our standard procedures. Please check our guidelines for more details.

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts if we identify any violations of these Terms & Conditions or suspicious activity.

Intellectual Property and Platform Ownership

All content on the platform, including text, graphics, logos, and software, is owned by Velvet Bingo or licensed to us. You may not reproduce, distribute, or modify any content without permission.

Limitation of Liability

Velvet Bingo is not liable for any losses or damages arising from your use of the platform, including technical issues or loss of data.

Modification of Terms

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on the platform, and your continued use indicates acceptance of the updated terms.

Contact or Support Guidance

For support or inquiries about these Terms & Conditions, please contact our support team via the designated contact methods on the platform.

Applicable Licensing or Regulatory Oversight

Velvet Bingo operates under the applicable licenses relevant to its services and adheres to the regulations of the jurisdictions in which it operates.

Your understanding and adherence to these Terms & Conditions ensure a safe and enjoyable experience on Velvet Bingo. Thank you for being a part of our community.